Night Shift Logistics Ops Supervisor

CMA CGM; Whitsett (NC); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health insurance

Employee discounts

Pet insurance

Job summary

CEVA Logistics in Whitsett, NC is seeking an Ops Supervisor for the 3rd shift to oversee transportation and customs processes, ensuring accurate documentation and strong customer service for import/export shipments.

You will lead staff, monitor performance, and ensure compliance with federal regulations while coordinating with the operations manager and other teams on routine and special projects.

Qualifications

• High School Diploma or GED; 4+ years related experience; 1 year supervisory experience; Bachelor’s preferred or equivalent.
• Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping.
• Proficiency in MS Office and web-based applications.

Responsibilities

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide supervision for all departmental activities; assist in staff training; conduct meetings; address performance issues promptly.
• Oversee shipment documentation for accuracy; ensure compliance with federal and foreign regulations.
• Compute duties, tariffs, price conversions, weight and volume for imports/exports; liaise with customs authorities.
• Establish, monitor, and revise policies for customs clearance; ensure consistent application.
• Identify areas of concern in import/export processes via audits and client reviews.
• Coordinate with operations manager; maintain flexible schedule and after-hours on-call rotation.
• Participate in and/or supervise department projects.

Skills

Leadership

Staff supervision

Customer service

Logistics coordination

MS Office

Education

High School Diploma or GED

Bachelor's Degree in International Business or related field

Tools

Export documentation software

MS Office suite

Job description

CEVA Logistics in Whitsett, NC is seeking an Ops Supervisor for the 3rd shift to oversee transportation and customs processes, ensuring accurate documentation and strong customer service for import/export shipments.

You will lead staff, monitor performance, and ensure compliance with federal regulations while coordinating with the operations manager and other teams on routine and special projects.