Logistics Ops Supervisor — Global Shipping & Compliance

CEVA Logistics; Swedesboro (NJ); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

Life insurance

Paid time off

Paid holidays

Tuition reimbursement

401(k)

Job summary

CEVA Logistics in Swedesboro, NJ seeks a Logistics Operations Supervisor to oversee transportation and customs processes and to provide exceptional customer service for shipment activities. You will ensure proper documentation and compliance with federal and foreign regulations while coordinating a skilled team.

The role requires leadership capability, supervisory experience, and a solid background in logistics operations.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in International Business, Logistics or related discipline preferred.
• Minimum four years related experience.
• Minimum one year supervisory experience
• Three years of industry experience preferred.
• Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required.
• Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.

Responsibilities

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide responsible supervision and control for all departmental activities. Assist in retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies.
• Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.
• Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
• Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered.
• Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
• Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation.
• Effectively participate in and/or supervise department projects related to assigned area of responsibility.

Skills

Leadership

Customer service

Supervisory experience

Microsoft Office

Education

High School Diploma or GED

Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred

Job description

CEVA Logistics in Swedesboro, NJ seeks a Logistics Operations Supervisor to oversee transportation and customs processes and to provide exceptional customer service for shipment activities. You will ensure proper documentation and compliance with federal and foreign regulations while coordinating a skilled team.

The role requires leadership capability, supervisory experience, and a solid background in logistics operations.