Global Logistics Operations Supervisor I

CEVA Logistics; Charlotte (NC); On-site; USD 56,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee benefits platform

Paid time off

Job summary

CEVA Logistics is seeking an Operations Supervisor I in Charlotte, NC to oversee transportation and customs processes, ensuring high-quality customer service for shipments and documentation in line with regulations.

The role requires strong leadership, 4+ years in logistics, and supervisory experience, with a focus on policy implementation and process improvement. Competitive benefits and career growth opportunities are offered.

Qualifications

• Demonstrated leadership and supervisory capabilities.
• Strong coordination and organization in logistics operations.
• Ability to develop and maintain customer service excellence.
• Proficient in Microsoft Office and related software tools.

Responsibilities

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide supervision and control for all departmental activities; assist in staff and customer training; conduct staff meetings; address performance issues per policy.
• Oversee shipment documentation accuracy; review invoices, bills of lading, and shipping statements for regulatory compliance.
• Compute duties, tariffs, price conversions, and weights for imported/exported goods; liaise with customs to obtain release and resolve delays.
• Establish and revise policies for customs clearance operations; ensure consistent administration.
• Identify improvement areas in import/export processes via audits and client reviews.
• Communicate progress with operations manager; maintain flexible work hours including after-hours on-call rotation.
• Participate in department projects within responsibility area.

Skills

Leadership

Logistics coordination

Customer service

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree in International Business / Logistics / Supply Chain

Tools

Microsoft Office

Job description

CEVA Logistics is seeking an Operations Supervisor I in Charlotte, NC to oversee transportation and customs processes, ensuring high-quality customer service for shipments and documentation in line with regulations.

The role requires strong leadership, 4+ years in logistics, and supervisory experience, with a focus on policy implementation and process improvement. Competitive benefits and career growth opportunities are offered.