Night Shift Logistics Customer Service Agent

DSV - Global Transport and Logistics; Clarksville (TN); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

DSV - Global transport and logistics in Clarksville, TN is hiring a Customer Service Agent for the C shift (Sun-Thu, 10pm-6:30am). You will deliver exceptional service, enter shipping and receiving data, and process orders to keep operations smooth.

This hourly role requires a high school diploma, 1 year CS experience, and the ability to work in varying warehouse temperatures. You will collaborate across teams to ensure accuracy, timely invoicing, and customer satisfaction.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Ability to work in warehouse conditions (temperature varies).

Responsibilities

• Process and input all customer orders.
• Run stock reports to check product availability.
• Ensure accuracy of all receiving and shipping documents.
• Enter and verify data regarding orders, shipments, and inventories.
• Respond to customer inquiries and coordinate with departments.
• Assist in invoicing and credit changes.
• Greet customers and answer phones.

Skills

MS Office

WMS proficiency

Data entry

Customer service

English proficiency

Education

High School Diploma or GED

Tools

WMS

MS Office

Job description

DSV - Global transport and logistics in Clarksville, TN is hiring a Customer Service Agent for the C shift (Sun-Thu, 10pm-6:30am). You will deliver exceptional service, enter shipping and receiving data, and process orders to keep operations smooth.

This hourly role requires a high school diploma, 1 year CS experience, and the ability to work in varying warehouse temperatures. You will collaborate across teams to ensure accuracy, timely invoicing, and customer satisfaction.