Night Warehouse CSR: Shipping & Customer Support

DSV Road GmbH; Clarksville (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

DSV is hiring a Customer Service Agent for the Warehouse on C Shift (Sun.-Thurs. 10pm-6:30am) at Clarksville, TN. The CSR builds rapport with clients, processes orders, inputs shipping data, and supports timely order processing to keep operations smooth.

The role requires a high school diploma or GED, 1 year in customer service, and the ability to work in warehouse conditions. Access to benefits and a collaborative team culture are provided.

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service-related capacity.
• Must be able to work in unregulated warehouse temperatures.

Responsibilities

• Process and input customer orders accurately.
• Input and verify shipping/receiving data in a timely manner.
• Maintain accurate shipping/receiving documents and reports.
• Communicate with customers about order status and issues.
• Coordinate with drivers and other departments to meet service standards.
• Assist in invoicing accuracy and handling of returns.

Skills

MS Office

WMS

Business writing

Education

High school diploma or GED

Job description

DSV is hiring a Customer Service Agent for the Warehouse on C Shift (Sun.-Thurs. 10pm-6:30am) at Clarksville, TN. The CSR builds rapport with clients, processes orders, inputs shipping data, and supports timely order processing to keep operations smooth.

The role requires a high school diploma or GED, 1 year in customer service, and the ability to work in warehouse conditions. Access to benefits and a collaborative team culture are provided.