Night Shift Leader — Bakery Team Captain

Insomnia Cookies, LLC; Philadelphia (Philadelphia County); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Paid vacation and sick time off

Training & mentorship

Pet insurance

Growth opportunities

Team environment

Employee discount and FREE cookies

Job summary

Insomnia Cookies, LLC is seeking a Shift Leader for our 13th Street store in Philadelphia. You’ll captain the bakery during day or night shifts, lead the team, ensure great customer service, bake, and manage operations with a hands-on leadership style.

Applicants should have at least 1 year in customer service, experience with POS systems, strong communication, and the ability to lift up to 40 lbs; friendly, reliable, and eligible to work in the United States.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

Communication

Time management

People skills

Leadership

Motivation

Tools

POS systems

Job description

Insomnia Cookies, LLC is seeking a Shift Leader for our 13th Street store in Philadelphia. You’ll captain the bakery during day or night shifts, lead the team, ensure great customer service, bake, and manage operations with a hands-on leadership style.

Applicants should have at least 1 year in customer service, experience with POS systems, strong communication, and the ability to lift up to 40 lbs; friendly, reliable, and eligible to work in the United States.