Shift Leader: Bakery Captain for Late-Night Team

Insomniacookies; Montclair (NJ); On-site; USD 16,531 - 27,552; Part time

Benefits offered by this job

Flexible schedules

Pay on-demand

Vacation & sick time

Mentorship

Pet insurance

Job stability

Growth opportunities

Team environment

Free cookies

Job summary

Insomnia Cookies in Montclair, NJ is seeking a Shift Leader to captain daily operations and ensure a smooth, enjoyable shift for guests and staff.

You will support store leadership, manage baking, cashiering, packaging, and cleaning, and help train and coach team members while maintaining safety and high standards of service. Must be 18+ and legally eligible to work in the United States.

Qualifications

• At least 1 year in a customer-service role.
• Experience with Point of Sale systems.
• Strong communication and leadership abilities.
• Ability to lead by example and motivate others.

Responsibilities

• Provide excellent customer service and ensure quality products during shifts.
• Support store leadership by handling operations, communicating information, and coaching team members.
• Prioritize tasks for baking, cashiering, packaging, and cleaning while leading the team.
• Ensure a safe, clean environment and proper food handling.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Leadership

Time management

Communication

Job description

Insomnia Cookies in Montclair, NJ is seeking a Shift Leader to captain daily operations and ensure a smooth, enjoyable shift for guests and staff.

You will support store leadership, manage baking, cashiering, packaging, and cleaning, and help train and coach team members while maintaining safety and high standards of service. Must be 18+ and legally eligible to work in the United States.