Night-Shift IT Technician: Desktop Support & Repairs

Elliott Electric Supply; Nacogdoches (TX); Hybrid; USD 52,000 - 66,000; Full time

Job summary

Elliott Electric Supply is seeking a desktop support specialist to maintain and repair PC and peripheral hardware and software across the organization. You'll troubleshoot, configure, and resolve issues for a diverse user base and collaborate with other departments to keep operations running smoothly.

The role requires strong problem solving, hands-on IT skills, and the ability to work a 12-hour rotation shift from 7 PM to 7 AM. Prior experience with Windows environments and networking is a plus.

Qualifications

• Strong organizational and problem solving skills.
• Experience with Windows 10/11, Windows Server, Active Directory, File/Printer servers, and TCP/IP networks.
• Experience in a Desktop Support environment.
• Cat6 cabling experience.
• Experience using a ticketing system to manage workload.
• Advanced PC troubleshooting skills.

Responsibilities

• Perform specialized hardware and software repairs and support for a diverse range of users.
• Resolve hardware, software, and networking/communication problems, conflicts, and defects.
• Provide daily desktop and peripheral support
• Oversee computer inventory management
• Interface with other departments, personnel, and business contacts
• Assist in resolving LAN communications problems
• Participate in departmental projects as required
• Perform miscellaneous duties as required by IT management

Skills

Cat6 cabling

Ticketing system

Desktop Support

Windows 10/11

Windows Server

Active Directory

TCP/IP networks

Printer Servers

File Servers

Roaming profiles

Tools

Ticketing System

Job description

Elliott Electric Supply is seeking a desktop support specialist to maintain and repair PC and peripheral hardware and software across the organization. You'll troubleshoot, configure, and resolve issues for a diverse user base and collaborate with other departments to keep operations running smoothly.

The role requires strong problem solving, hands-on IT skills, and the ability to work a 12-hour rotation shift from 7 PM to 7 AM. Prior experience with Windows environments and networking is a plus.