IT Technician-Night

Elliott Electric Supply; Nacogdoches (TX); Hybrid; USD 52,000 - 66,000; Full time

Job summary

Elliott Electric Supply is seeking a desktop support specialist to maintain and repair PC and peripheral hardware and software across the organization. You'll troubleshoot, configure, and resolve issues for a diverse user base and collaborate with other departments to keep operations running smoothly.

The role requires strong problem solving, hands-on IT skills, and the ability to work a 12-hour rotation shift from 7 PM to 7 AM. Prior experience with Windows environments and networking is a plus.

Qualifications

• Strong organizational and problem solving skills.
• Experience with Windows 10/11, Windows Server, Active Directory, File/Printer servers, and TCP/IP networks.
• Experience in a Desktop Support environment.
• Cat6 cabling experience.
• Experience using a ticketing system to manage workload.
• Advanced PC troubleshooting skills.

Responsibilities

• Perform specialized hardware and software repairs and support for a diverse range of users.
• Resolve hardware, software, and networking/communication problems, conflicts, and defects.
• Provide daily desktop and peripheral support
• Oversee computer inventory management
• Interface with other departments, personnel, and business contacts
• Assist in resolving LAN communications problems
• Participate in departmental projects as required
• Perform miscellaneous duties as required by IT management

Skills

Cat6 cabling

Ticketing system

Desktop Support

Windows 10/11

Windows Server

Active Directory

TCP/IP networks

Printer Servers

File Servers

Roaming profiles

Tools

Ticketing System

Job description

This position will support all aspects of the desktop computing requirements of the company. Responsibilities will include configuring, troubleshooting, and repairing PC/Desktop computer, hardware, software, and peripherals.

Responsibilities:

• Perform specialized hardware and software repairs and support for a diverse range of users.
• Resolve hardware, software, and networking/communication problems, conflicts, and defects.
• Provide daily desktop and peripheral support
• Oversee computer inventory management
• Effectively interface with other departments, personnel, and business contacts
• Assist in resolving LAN communications problems
• Participate in departmental projects as required
• Perform miscellaneous duties as required by IT management

This is a rotation 12 hr shift for 7 PM - 7 AM

Qualifications:

• Excellent organizational and problem solving skills
• Experience with the following is a plus: Windows 10, Windows 11, Windows Server, Active Directory, File Servers, Printer Servers, and TCP/IP networks, Microsoft WTS, thin-clients, and roaming profiles.
• Experience in working within a Desktop Support environment is a plus
• Cat6 cabling experience is a plus
• Experience in using a ticketing system to manage workload is preferred.
• Must have advanced PC troubleshooting skills