Night-Shift IT Support Specialist (Junior)

Dahl Consulting; Anoka (MN); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Comprehensive benefits package

Hands-on support opportunities

Job summary

A leading global manufacturer is seeking a Jr IT Support Specialist for the night shift. This role requires 2+ years of experience in IT support for Windows and iOS. The ideal candidate will have strong problem-solving skills and be proficient with tools like SCCM and Azure AD. Responsibilities include troubleshooting issues and providing remote support. Opportunities for professional growth and a benefits package are offered. Join us to ensure smooth IT operations in a dynamic environment.

Qualifications

• 2+ years of experience supporting Windows and iOS environments in large enterprises.
• Proficiency with Windows 10/11, Office 365, iOS, and device management.
• Strong problem-solving and advanced troubleshooting skills.

Responsibilities

• Address assigned technical issues using problem-solving skills.
• Collaborate effectively with team members and leadership for IT support.
• Troubleshoot hardware, software, network, and operating system issues.

Skills

Windows support

iOS support

Problem-solving skills

Verbal communication

Written communication

Documentation skills

Education

2+ years experience in IT support

Tools

SCCM

Azure AD

Active Directory

Office 365

Ticket management systems

Job description

A leading global manufacturer is seeking a Jr IT Support Specialist for the night shift. This role requires 2+ years of experience in IT support for Windows and iOS. The ideal candidate will have strong problem-solving skills and be proficient with tools like SCCM and Azure AD. Responsibilities include troubleshooting issues and providing remote support. Opportunities for professional growth and a benefits package are offered. Join us to ensure smooth IT operations in a dynamic environment.