Night IT Support Technician — 12h Shifts On-Call

Jabil; Florence (KY); On-site; USD 52,000 - 70,000; Full time

Job summary

Jabil is seeking an IT Support Technician to provide end-user assistance for PC, server, hardware, and software applications. The role includes coordinating with suppliers, monitoring assets, backups, and tape rotation, and serving as the escalation point for technical issues.

Responsibilities also cover administering PBX, network hardware, file/print services, MES and SAP RF scanners, and training end users.

Qualifications

• Proficient in providing end-user technical support for PC, server, hardware and software.
• Familiar with network and systems administration tasks.
• Knowledge of security policies and data confidentiality.

Responsibilities

• Interact with suppliers/service providers to ensure tasks are completed.
• Monitor asset inventory and verify backups.
• Administer tape rotation - backup tapes.
• Provide on-call support and end-user training.
• Maintain and troubleshoot site PBX.
• Administer file services, Print Services and Terminal Servers.
• Assist Administrators in rotational duties across admin competencies.

Skills

Technical support

End-user support

Network Administration

Systems Administration

Hardware troubleshooting

Software troubleshooting

Backup management

Tools

MES

SAP RF Scanners

PBX

Job description

Jabil is seeking an IT Support Technician to provide end-user assistance for PC, server, hardware, and software applications. The role includes coordinating with suppliers, monitoring assets, backups, and tape rotation, and serving as the escalation point for technical issues.

Responsibilities also cover administering PBX, network hardware, file/print services, MES and SAP RF scanners, and training end users.