Night Shift Hospitality Bookkeeper & Guest Services

SLEEP INN; Charleston (WV); On-site; USD 14,000 - 19,000; Full time

Job description

Night Auditor

Night auditor who loves working with people, has a strong commitment to customer satisfaction, and has bookkeeping experience.

Responsibilities

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Complete additional bookkeeping, administrative, and accounting procedures as requested

Qualifications

• Outstanding communication skills and excellent customer service skills are required
• Some college is preferred but a high school diploma or equivalent is required
• Overnight shift; requires flexible hours
• Experience in the hospitality industry or guest services is preferred, but not required
• Computer proficiency is required; experience with accounting or reservation software is preferred

Compensation: $12 hourly