Night Auditor

Hampton Inn and Suites Dothan; Dothan (AL); On-site; USD 17,220 - 17,908; Part time

Job summary

Hampton Inn and Suites Dothan is seeking a night auditor to join their team. The ideal candidate should have strong communication skills, a commitment to customer satisfaction, and be able to work flexible hours.

Responsibilities include compiling financial reports, reconciling transactions, and ensuring an exceptional guest experience. Previous hotel experience is preferred but not required. The role offers an hourly wage of $12.50 - $13.00, making it a great opportunity to start a career in hospitality.

Qualifications

• Great communication and excellent customer service skills are required.
• Some college is preferred, but a high school diploma or equivalent is required.
• Overnight shift; requires flexible hours.
• Experience in the hospitality industry or guest services is preferred, but not required.
• Computer proficiency is required; experience with accounting or reservation software is preferred.

Responsibilities

• Compile and distribute daily, weekly, and monthly reports to management.
• Reconcile all credit card transactions and financial records after auditing.
• Process reservations, check-ins, and respond to inquiries.
• Ensure guest satisfaction and handle complaints.
• Perform additional administrative and accounting duties as required.

Skills

Communication skills

Customer service skills

Computer proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

Accounting software

Reservation software

Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.
• Ensure all guests feel they are having an exceptional experience at the property.
• Process additional administrative, bookkeeping, and accounting procedures as required.

Qualifications

• Great communication and excellent customer service skills are required.
• Some college is preferred, but a high school diploma or equivalent is required.
• Overnight shift; requires flexible hours.
• Experience in the hospitality industry or guest services is preferred, but not required.
• Computer proficiency is required; experience with accounting or reservation software is preferred.

Compensation

12.50 - 13.00 hourly