Hotel Night Auditor

DASKK Orlando Hotel near Universal Blvd, an Ascend Collection Hotel; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality establishment in Orlando is seeking a night auditor committed to customer satisfaction. This position includes auditing financial records, ensuring guest satisfaction, and performing front desk duties. Candidates should have outstanding communication skills and a flexible schedule for overnight shifts. Join a professional team and boost your hospitality career!

Qualifications

• Flexibility for overnight shifts is required.
• Previous hotel front desk or night audit experience preferred.
• Knowledge of bookkeeping processes is essential.

Responsibilities

• Ensure all hotel guests have a pleasant stay.
• Audit and reconcile financial records including room charges.
• Execute front desk clerk duties and respond to guest inquiries.

Skills

Outstanding communication skills

Excellent customer service skills

Computer proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

Accounting software

Reservation software

Job description

Overview

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Make sure every hotel guest has a pleasant stay
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Complete additional bookkeeping, administrative, and accounting procedures as requested

Qualifications

• Outstanding communication skills and excellent customer service skills are required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Requires a flexible schedule that allows for overnight shift hours
• High school diploma or equivalent required; some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required