Night Auditor

Holiday Inn Redding; Redding (CA); On-site; USD 21,593 - 30,754; Part time

Job summary

Holiday Inn Redding is seeking a Night Auditor who is passionate about customer service and possesses bookkeeping experience. The role involves responding to guest inquiries, processing reservations, and managing financial records.

The ideal candidate should be proficient with computers and have outstanding communication skills. This is an overnight shift requiring flexible hours, with competitive pay starting at $19 per hour.

Qualifications

• Experience in the hospitality industry or guest services is preferred.
• Outstanding communication skills and excellent customer service skills are required.
• Proficiency with computers is required.

Responsibilities

• Respond to inquiries, process reservations and check-ins.
• Verify, audit, and reconcile all financial records.
• Produce and distribute daily, weekly, and monthly reports.

Skills

Customer service

Bookkeeping

Communication skills

Computer proficiency

Education

High school diploma or equivalent

Some college

Tools

Reservation software

Accounting software

Job description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience. We provide the tools and training to bolster your hospitality career goals.

Responsibilities

• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager
• Provide exceptional service to all hotel guests during their stay

Qualifications

• Overnight shift; requires flexible hours
• Experience in the hospitality industry or guest services is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Some college is preferred but a high school diploma or equivalent is required
• Outstanding communication skills and excellent customer service skills are required

Compensation

$19 per hour