Night Auditor

Hotel Lotus Merriam/Kansas City; Merriam (KS); On-site; USD 22,041 - 24,796; Full time

Job summary

Hotel Lotus Merriam/Kansas City is seeking a Night Auditor to join their growing team. The successful candidate will provide exceptional service and perform essential front desk responsibilities, including managing financial records and guest inquiries. Previous hotel experience is preferred but not required. A flexible overnight schedule and strong commitment to customer satisfaction are essential. Compensation is between $16 and $18 per hour. Join us and bolster your hospitality career today!

Qualifications

• Previous hotel front desk or night audit experience preferred.
• Flexible schedule for overnight shifts required.
• Strong commitment to customer satisfaction.

Responsibilities

• Reconcile credit card transactions and financial records.
• Delegate housekeeping and respond to guest inquiries.
• Produce daily, weekly, and monthly reports.
• Provide exceptional service to hotel guests.

Skills

Customer service

Bookkeeping

Communication

Computer proficiency

Education

High school diploma

Some college

Tools

Accounting software

Reservation software

Job description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Provide exceptional service to all hotel guests during their stay
• Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager
• Process additional administrative, bookkeeping, and accounting procedures as required

Qualifications

• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Diploma or equivalent from high school is required; some college is desired
• Requires a flexible schedule that allows for overnight shift hours
• Great communications and excellent customer service skills are required

Compensation

$16 - $18 hourly