Night Shift Hospital PBX & Mail Clerk

Sutter Health; Lake (ID); Presencial; USD 41.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Union presence

Descripción de la vacante

Sutter Eden Medical Center, part of Sutter Health, is seeking a Night Shift PBX/Call Center assistant. The role handles incoming calls, routes to departments, and captures messages while answering basic inquiries about hours, directions, and contact numbers.

Primary duties emphasize privacy and service quality in a healthcare setting. Qualified candidates will have a HS diploma or GED and strong communication, problem-solving, and time-management skills.

Formación

• HS Diploma or GED required.
• Keen problem-solving and adapt to unforeseen scenarios.
• Ability to interpret data and schedules.
• Excellent written and verbal communication with team, patients, and staff.
• Strong time management and prioritization within policies.
• Proficient with Microsoft Office: Word, Excel, Outlook.
• Work independently and as part of a team in interruptions.
• Maintain patient PHI privacy.
• Build collaborative relationships to achieve objectives.

Responsabilidades

• Receives incoming calls and routes to appropriate department.
• Takes messages as needed and follows up.
• Provides basic information about hours, directions, and phone numbers.
• Ensures privacy and complies with regulations in handling information.

Conocimientos

Problem-solving

Data interpretation

Communication skills

Time management

MS Office

Prioritization

Independence

PHI privacy

Team collaboration

Educación

HS Diploma/GED

Herramientas

PBX system

Descripción del empleo

Sutter Eden Medical Center, part of Sutter Health, is seeking a Night Shift PBX/Call Center assistant. The role handles incoming calls, routes to departments, and captures messages while answering basic inquiries about hours, directions, and contact numbers.

Primary duties emphasize privacy and service quality in a healthcare setting. Qualified candidates will have a HS diploma or GED and strong communication, problem-solving, and time-management skills.