Night-Shift Hospital Switchboard Operator

Elevait Solutions LLC; California; On-site; USD 32,000 - 42,000; Full time

Job summary

ElevaIT is seeking a PBX Operator to manage hospital calls, paging, and basic communications at a busy Long Beach facility. The role runs overnight from Friday night through Tuesday morning, with Wednesdays and Thursdays off, for a 12-month term with potential extension.

The ideal candidate will have call center or hospital operator experience, strong communication skills, basic computer skills, and knowledge of medical terminology. Epic EMR experience is a plus.

Qualifications

• Minimum 6 months hospital operator or call center experience.
• Strong verbal and written communication skills required.
• Basic computer and office software skills needed.
• Knowledge of medical terminology advantageous.
• Reliable and punctual with ability to work overnight shifts.

Responsibilities

• Answer and direct incoming hospital calls.
• Provide department phone numbers and locations to callers.
• Operate the hospital paging system and make announcements.
• Follow emergency codes and alarm procedures; assist hospital security during emergencies.
• Register patients in the EMR/EHR system and verify patient identity.
• Monitor faxes and documents; ensure accurate documentation.

Skills

Verbal communication

Written communication

Basic computer skills

Medical terminology

Reliability / punctuality

Overnight shift tolerance

Call center experience

Education

High school diploma

Medical terminology course/certificate

Tools

EMR/EHR Epic

Job description

ElevaIT is seeking a PBX Operator to manage hospital calls, paging, and basic communications at a busy Long Beach facility. The role runs overnight from Friday night through Tuesday morning, with Wednesdays and Thursdays off, for a 12-month term with potential extension.

The ideal candidate will have call center or hospital operator experience, strong communication skills, basic computer skills, and knowledge of medical terminology. Epic EMR experience is a plus.