Hospital PBX & Mail Clerk – Night Shift

Sutter Health; Castro Valley (CA); On-site; USD 41,000 - 52,000; Part time

Benefits offered by this job

Equal opportunity employer

Temporary employee status

Job summary

Sutter Eden Medical Center (SEMC) seeks an organized and patient-focused switchboard operator. You will receive calls, route them to departments, and relay messages while providing basic information about hours and directions.

Maintain strict PHI privacy and work with hospital staff to ensure smooth operations. The role requires multi-tasking, teamwork, and adherence to privacy regulations in a fast-paced medical environment.

Qualifications

• HS Diploma or GED required per job listing.
• Strong problem-solving abilities for variable call scenarios.
• Clear written and verbal communication with staff and patients.
• Ability to manage time and work within procedures to meet deadlines.

Responsibilities

• Answer incoming calls and route to appropriate department.
• Take messages and provide basic information (hours, directions, phone numbers).
• Protect patient privacy and PHI according to regulations.
• Collaborate with physicians, staff and hospital personnel to ensure smooth operations.

Skills

Problem solving

Communication skills

Time management

PHI privacy

Microsoft Office

Education

HS Diploma or GED

Tools

Microsoft Office Suite

Job description

Sutter Eden Medical Center (SEMC) seeks an organized and patient-focused switchboard operator. You will receive calls, route them to departments, and relay messages while providing basic information about hours and directions.

Maintain strict PHI privacy and work with hospital staff to ensure smooth operations. The role requires multi-tasking, teamwork, and adherence to privacy regulations in a fast-paced medical environment.