Hospital PBX & Front Desk Specialist

El Centro Regional Medical Center; El Centro (CA); On-site; USD 26,000 - 38,000; Full time

Job summary

El Centro Regional Medical Center is seeking a PBX/Communications Clerk to manage the PBX console, relay calls, page staff, and assist as a hospital receptionist. The role also handles mail, admissions assistance, and cashier duties as needed.

The ideal candidate will have customer service experience, familiarity with multi-line phones, and basic MS Office skills, with the ability to type 40+ WPM and handle high call volumes in a fast-paced environment.

Qualifications

• Experience in customer service and/or multi-line phone systems.
• Basic computer software experience (MS Office, Word, Excel).
• Ability to handle high call volumes.
• Type 40+ WPM.

Responsibilities

• Operate a PBX console relaying incoming and outgoing calls.
• Page authorized personnel and act as hospital receptionist.
• Process all outgoing and incoming mail, assist in admitting patients.
• Serve as cashier as required.

Skills

Customer service

Phone systems

High call volumes

Typing 40+ WPM

Tools

MS Office

Word

Excel

Job description

El Centro Regional Medical Center is seeking a PBX/Communications Clerk to manage the PBX console, relay calls, page staff, and assist as a hospital receptionist. The role also handles mail, admissions assistance, and cashier duties as needed.

The ideal candidate will have customer service experience, familiarity with multi-line phones, and basic MS Office skills, with the ability to type 40+ WPM and handle high call volumes in a fast-paced environment.