Night Shift Healthcare Communications Specialist

Banner Health Corporate; Kansas; On-site; USD 26,000 - 39,000; Full time

Job summary

Banner Health in Colorado is seeking a Night Switchboard Operator to coordinate and process codes, emergencies and responses for several facilities. You will answer calls from patients, families, vendors, and staff, and manage alphanumeric paging and after-hours on-call requests.

Candidates with experience in customer service, healthcare switchboard, or front desk roles will fit; overnight shifts and high-volume call handling are preferred.

Qualifications

• High school diploma or GED required.
• Strong written and verbal communication.
• Ability to multi-task in a fast-paced environment.
• Basic computer skills and familiarity with keyboards.

Responsibilities

• Responds to and documents codes, emergencies and calls per facility guidelines.
• Operates CTI workstation to route calls and paging.
• Acts as on-call liaison for physicians and staff.
• Maintains accurate on-call logs and documentation.

Skills

Customer service

Multi-tasking

Switchboard operations

Telephone etiquette

Education

High school diploma/GED

Tools

CTI workstation

Job description

Banner Health in Colorado is seeking a Night Switchboard Operator to coordinate and process codes, emergencies and responses for several facilities. You will answer calls from patients, families, vendors, and staff, and manage alphanumeric paging and after-hours on-call requests.

Candidates with experience in customer service, healthcare switchboard, or front desk roles will fit; overnight shifts and high-volume call handling are preferred.