Night Shift General Merchandise Team Lead

Meijer; Springfield (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

Job summary

Meijer, a family of stores, seeks a store leader in Illinois to plan, direct, and supervise day-to-day operations across departments. You’ll mentor staff, drive sales, ensure top-tier service, and maintain store standards to enhance the customer experience.

You’ll manage staffing, training, and promotions, while handling P&L and shrink. Your role emphasizes safety, reliability, and engaging customers with a friendly Meijer experience.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Plan, directs and supervises team members in day-to-day operations within various departments of the store.
• Serve as the mentor and coach for all team members.
• Implement strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
• Maintain store appearance with a focus on prime shopping hours, product presentation and company standards.
• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to achieve staffing needs.
• Promote succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Model exceptional, fast and friendly customer service.
• Communicate the Meijer Friendly Initiative in all team meetings and conversations.
• Mentor and coach team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensure the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicate the Meijer Friendly Initiative in all team meetings and conversations.
• Promote a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Leadership

Communication

Conflict resolution

Multitasking

Financial analysis

Suggestive selling

Mentoring

Safety compliance

Education

High school diploma or equivalent

Job description

Meijer, a family of stores, seeks a store leader in Illinois to plan, direct, and supervise day-to-day operations across departments. You’ll mentor staff, drive sales, ensure top-tier service, and maintain store standards to enhance the customer experience.

You’ll manage staffing, training, and promotions, while handling P&L and shrink. Your role emphasizes safety, reliability, and engaging customers with a friendly Meijer experience.