Night Shift Front Desk & Member Experience Specialist

Planet Fitness; Sterling (IL); Sur place; USD 21 000 - 23 000; Plein temps

Résumé du poste

Planet Fitness in Sterling, IL is seeking a customer-focused team member to support new member sales and ensure a positive member experience. The role includes welcoming guests, front desk duties, tours, signups, and assisting members with account changes as needed.

Ideal candidates demonstrate strong customer service, basic computer skills, and a willingness to contribute to a clean, friendly gym environment during night shifts. This position is available as Full-Time/Part-Time.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.

Responsabilités

• Greet and meet potential members, providing a great customer experience.
• Handle all front desk related tasks, info calls, check-ins, signups, and club tours.
• Assist with member services issues and direct to Club Manager/Assistant Manager as needed.
• Help maintain cleanliness and neatness of the club.

Connaissances

Strong customer service skills

Basic computer proficiency

Description du poste

Planet Fitness in Sterling, IL is seeking a customer-focused team member to support new member sales and ensure a positive member experience. The role includes welcoming guests, front desk duties, tours, signups, and assisting members with account changes as needed.

Ideal candidates demonstrate strong customer service, basic computer skills, and a willingness to contribute to a clean, friendly gym environment during night shifts. This position is available as Full-Time/Part-Time.