Night Shift Front Desk Concierge (11p–7a)

Glacier Hills Senior Living Community; West Hartford (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

The McAuley in West Hartford, CT is seeking a full-time Receptionist for the night shift to manage front desk operations and respond to in-house emergencies.

You will greet visitors and residents, direct questions, handle guest apartments, mail, and deliveries, and coordinate transportation.

Responsibilities include operating the switchboard, monitoring security cameras, responding to alarms, and maintaining reception forms and filing. This role requires clear communication and reliability.

Qualifications

• Proficiency in English; able to understand and follow written and verbal instructions.
• Preferably three months of receptionist experience.
• Familiarity with switchboard, communication systems, and security cameras.
• Ability to work independently and communicate effectively.
• Capable of performing essential job functions with or without accommodation

Responsibilities

• Uphold The McAuley’s mission and Mercy Community Health’s values.
• Greet and direct visitors and residents, answering questions and providing information.
• Reserve guest apartments and handle follow-ups.
• Distribute memos, newsletters, and resident mail.
• Manage UPS deliveries and registered mail.
• Respond to emergency alarms and coordinate with security and maintenance.
• Maintain and update reception forms and filing systems.
• Operate the switchboard and monitor security cameras.
• Schedule transportation and manage resident trip sign-ups.
• Handle work orders and key control system.

Skills

English proficiency

Customer service

Independent work

Clear communication

Tools

Switchboard

Security cameras

Job description

The McAuley in West Hartford, CT is seeking a full-time Receptionist for the night shift to manage front desk operations and respond to in-house emergencies.

You will greet visitors and residents, direct questions, handle guest apartments, mail, and deliveries, and coordinate transportation.

Responsibilities include operating the switchboard, monitoring security cameras, responding to alarms, and maintaining reception forms and filing. This role requires clear communication and reliability.