Concierge

Trinity Health Senior Communities; West Hartford (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health Senior Communities is seeking a full-time Receptionist for The McAuley to manage front desk operations and respond to in-house emergencies. The role requires night shift work (11p–7a) with a 40-hour schedule from Sunday to Thursday, delivering compassionate, resident-centered service.

You will greet visitors, coordinate with security and maintenance, and support transportation and mail handling while maintaining filing systems and forms.

Qualifications

• English proficiency and ability to follow written and verbal instructions.
• Preferably up to 3 months receptionist experience.
• Familiarity with switchboard, communication systems, and security cameras.

Responsibilities

• Greet and direct visitors and residents, answering questions and providing information.
• Reserve guest apartments and handle follow-ups.
• Distribute memos, newsletters, and resident mail.

Skills

English proficiency

Receptionist experience

Independent worker

Communication skills

Adaptability

Tools

Switchboard systems

Security cameras

Communication systems

Job description

Description

The McAuley is seeking a full-time Receptionist to manage front desk operations and respond to in-house emergencies.

Employment Type

Full time

Shift

Night Shift

Schedule: 11p -7a: 40 hours: Sunday, Monday, Tuesday, Wednesday, Thursday

Key Responsibilities

• Uphold The McAuley’s mission and Mercy Community Health’s values.
• Greet and direct visitors and residents, answering questions and providing information.
• Reserve guest apartments and handle follow-ups.
• Distribute memos, newsletters, and resident mail.
• Manage UPS deliveries and registered mail.
• Respond to emergency alarms and coordinate with security and maintenance.
• Maintain and update reception forms and filing systems.
• Operate the switchboard and monitor security cameras.
• Schedule transportation and manage resident trip sign-ups.
• Handle work orders and key control system.

Qualifications

• Proficiency in English; able to understand and follow written and verbal instructions.
• Preferably three months of receptionist experience.
• Familiarity with switchboard, communication systems, and security cameras.
• Ability to work independently and communicate effectively.
• Capable of performing essential job functions with or without accommodation.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.