Concierge

Trinity Health Corp.; West Hartford (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

The McAuley in West Hartford, CT is seeking a full-time receptionist to manage front desk operations, greet visitors, answer questions, and coordinate with security and maintenance during the night shift from 11 PM to 7 AM.

This role requires clear English communication, the ability to work independently, and familiarity with switchboards and security cameras. Trinity Health Corp. is an equal opportunity employer focused on compassionate, person-centered care.

Qualifications

• Proficiency in English; able to follow written and verbal instructions.
• Preferably three months of receptionist experience.
• Familiar with switchboard, communication systems, and security cameras.
• Able to work independently and communicate effectively.
• Capable of performing essential job functions with or without accommodation.

Responsibilities

• Greet and direct visitors and residents, answering questions and providing information.
• Manage front desk operations and respond to in-house emergencies.
• Operate the switchboard and monitor security cameras.
• Distribute memos, newsletters, and resident mail.
• Schedule transportation and manage resident trip sign-ups.
• Handle work orders and key control system.
• Respond to emergency alarms and coordinate with security and maintenance.
• Maintain and update reception forms and filing systems.
• Reserve guest apartments and handle follow-ups.

Skills

English proficiency

Receptionist experience

Switchboard familiarity

Independent worker

Accommodation ability

Tools

Security cameras

Communication systems

Switchboard

Job description

Employment Type: Full time Shift: Night Shift Description: The McAuley is seeking a full-time Receptionist to manage front desk operations and respond to in-house emergencies.

Schedule: 11p -7a: 40 hours: Sunday, Monday, Tuesday, Wednesday, Thursday

Key Responsibilities

• Uphold The McAuley’s mission and Mercy Community Health’s values.
• Greet and direct visitors and residents, answering questions and providing information.
• Reserve guest apartments and handle follow-ups.
• Distribute memos, newsletters, and resident mail.
• Manage UPS deliveries and registered mail.
• Respond to emergency alarms and coordinate with security and maintenance.
• Maintain and update reception forms and filing systems.
• Operate the switchboard and monitor security cameras.
• Schedule transportation and manage resident trip sign-ups.
• Handle work orders and key control system.

Qualifications

• Proficiency in English; able to understand and follow written and verbal instructions.
• Preferably three months of receptionist experience.
• Familiarity with switchboard, communication systems, and security cameras.
• Ability to work independently and communicate effectively.
• Capable of performing essential job functions with or without accommodation

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.