Concierge

Trinity Health; West Hartford (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

The McAuley in West Hartford, CT is seeking a full-time Receptionist for night shift to manage front desk operations and respond to in-house emergencies. Duties include greeting visitors, coordinating with security, handling mail, and maintaining records. This role requires strong communication in English and the ability to work independently.

The position offers a structured night schedule and opportunities to interact with residents and staff while supporting safety and administrative tasks.

Qualifications

• Proficiency in English; able to understand and follow written and verbal instructions.
• Preferably three months of receptionist experience.
• Familiarity with switchboard, mail handling, and security cameras.
• Ability to work independently and communicate effectively.
• Capable of performing essential job functions with or without accommodation.

Responsibilities

• Greet and direct visitors and residents, answering questions and providing information.
• Reserve guest apartments and handle follow-ups.
• Distribute memos, newsletters, and resident mail.
• Manage UPS deliveries and registered mail.
• Respond to emergency alarms and coordinate with security and maintenance.
• Maintain and update reception forms and filing systems.
• Operate the switchboard and monitor security cameras.
• Schedule transportation and manage resident trip sign-ups.
• Handle work orders and key control system.

Skills

English fluency

Receptionist exp

Switchboard system

Security cameras

Tools

Switchboard

Security cameras

Job description

Description

The McAuley is seeking a full-time Receptionist to manage front desk operations and respond to in-house emergencies.

Employment Type

Full time

Shift

Night Shift

Schedule: 11p -7a: 40 hours: Sunday, Monday, Tuesday, Wednesday, Thursday

Key Responsibilities

• Uphold The McAuley’s mission and Mercy Community Health’s values.
• Greet and direct visitors and residents, answering questions and providing information.
• Reserve guest apartments and handle follow-ups.
• Distribute memos, newsletters, and resident mail.
• Manage UPS deliveries and registered mail.
• Respond to emergency alarms and coordinate with security and maintenance.
• Maintain and update reception forms and filing systems.
• Operate the switchboard and monitor security cameras.
• Schedule transportation and manage resident trip sign-ups.
• Handle work orders and key control system.

Qualifications

• Proficiency in English; able to understand and follow written and verbal instructions.
• Preferably three months of receptionist experience.
• Familiarity with switchboard, communication systems, and security cameras.
• Ability to work independently and communicate effectively.
• Capable of performing essential job functions with or without accommodation.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.