Night-Shift Field Machine Technician — Indianapolis

Packsize International; McCordsville (IN); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) plan

Paid time off

HSA/FSA

Life and disability insurance

Employee Assistance Program

Job summary

Packsize International seeks a Resident Service Engineer to install, configure and maintain equipment onsite at customer facilities around Indianapolis. You will perform start-up testing, deliver training on capabilities and maintenance, and troubleshoot complex mechanical systems while building strong customer relationships.

The role requires hands-on mechanical aptitude, safety-mindedness, and the ability to work independently. Travel to customer sites and some overnight stays are expected.

Qualifications

• Customer service focus required.
• Knowledge of Windows platforms and hand tools.
• Ability to work independently with minimal supervision.
• Knowledge of mechanical platforms and equipment.
• Microsoft Office or Google Suite experience helpful.

Responsibilities

• Install, configure and maintain Packsize equipment onsite at customer facilities.
• Perform start-up testing and customer training on product capabilities and maintenance.
• Troubleshoot issues using technical drawings and documentation.
• Collaborate with R&D, Software and Quality Engineering teams as needed.
• Read and write detailed technical reports and maintain records.

Skills

Customer service

Windows platforms

Hand tools

Mechanical knowledge

Independent work

Office/Sheets

Education

Associates Degree or Vocational Training

Bachelor's Degree in related area preferred

Tools

Windows OS

Job description

Packsize International seeks a Resident Service Engineer to install, configure and maintain equipment onsite at customer facilities around Indianapolis. You will perform start-up testing, deliver training on capabilities and maintenance, and troubleshoot complex mechanical systems while building strong customer relationships.

The role requires hands-on mechanical aptitude, safety-mindedness, and the ability to work independently. Travel to customer sites and some overnight stays are expected.