Night-Shift Emergency Dispatcher - Med Air Communications

Advocate Health; Mint Hill (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Retirement plans

Job summary

Advocate Health is seeking a full-time Security Communications Dispatcher to support the MedCenter Air Communication Center in North Carolina. The role involves rotating 7pm-7am shifts on a 12-hour schedule and dispatching security personnel to emergency scenes to ensure fast, effective responses.

Qualified candidates will have a High School Diploma or GED, 1 year dispatch center experience, and APCO certification preferred. Benefits eligible with comprehensive total rewards.

Qualifications

• High School Diploma or GED required.
• 1 Year Dispatch Center experience preferred.
• APCO Certification preferred.

Responsibilities

• Dispatches Security personnel to scene as requested by customers to ensure effective and prompt response.
• Receives calls via Radio Channels or by Phone and follows protocols to ensure effective response to emergencies.
• Transmits accurate information to personnel as needed.
• Prioritizes emergency calls appropriately.
• Document the emergency in Security Communications database.
• Monitors equipment panel abnormalities and ensures prompt response to incidents.

Skills

Communication skills

Multitasking

Calm under pressure

Education

High School Diploma or GED

APCO Certification preferred

Job description

Advocate Health is seeking a full-time Security Communications Dispatcher to support the MedCenter Air Communication Center in North Carolina. The role involves rotating 7pm-7am shifts on a 12-hour schedule and dispatching security personnel to emergency scenes to ensure fast, effective responses.

Qualified candidates will have a High School Diploma or GED, 1 year dispatch center experience, and APCO certification preferred. Benefits eligible with comprehensive total rewards.