Emergency Medical Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Havelock (NC); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance

Retirement benefits

Paid leave

Certification support

Shift premiums

Descripción de la vacante

911 Emergency Communications in Havelock, NC seeks an Emergency Medical Dispatcher to handle urgent calls, confirm locations and details, assess conditions, assign priorities, and coordinate ambulance resources. The role requires compliance with medical dispatch protocols and oversight, with potential overnight and shift requirements.

Responsibilities include providing protocol-based instructions, relaying information to responders, and participating in quality reviews.

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Educación

High school diploma or equivalent

Descripción del empleo

911 Emergency Communications in Havelock, NC seeks an Emergency Medical Dispatcher to handle urgent calls, confirm locations and details, assess conditions, assign priorities, and coordinate ambulance resources. The role requires compliance with medical dispatch protocols and oversight, with potential overnight and shift requirements.

Responsibilities include providing protocol-based instructions, relaying information to responders, and participating in quality reviews.