Night Shift Computer Operator – 24/7 Monitoring (Onsite)

Catapult Solutions Group; Allen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

A technology solutions provider in Allen, TX is seeking a Computer Operator I for night shifts (11 pm - 7 am) with a potential contract-to-hire opportunity. The role requires at least 6 months of help desk or technical support experience and involves monitoring systems, providing customer service to financial institutions, and adhering to strict protocols. Candidates must demonstrate flexibility for shifts, including weekends, and complete training during the day shift. This is a fully onsite position.

Qualifications

• At least 6 months experience in Help Desk or Technical Support.
• Ability to work 11pm - 7am CST, including weekends.
• Must attend second shift during training period.

Responsibilities

• Maintain operating records and checklists.
• Utilize scripted instructions for processing functions.
• Provide support to customers and internal users.
• Monitor console and respond to issues.
• Complete shift turnover logs.

Skills

Help Desk or Technical Support experience

Customer service skills

Flexibility to work nights and weekends

Tools

Microsoft Suite

Unix

SharePoint

IBM Mainframe

Job description

A technology solutions provider in Allen, TX is seeking a Computer Operator I for night shifts (11 pm - 7 am) with a potential contract-to-hire opportunity. The role requires at least 6 months of help desk or technical support experience and involves monitoring systems, providing customer service to financial institutions, and adhering to strict protocols. Candidates must demonstrate flexibility for shifts, including weekends, and complete training during the day shift. This is a fully onsite position.