Night Shelter Counselor - Warming Center (Family Support)

ServiceNet; Pittsfield (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Tuition assistance

Paid time off

Training & development

403(B) retirement plan with employer 0

Job summary

ServiceNet is hiring a Shelter Counselor in Pittsfield, MA to help families feel safe and supported while pursuing permanent housing. The position supports the warming center reopening on Nov 15 and runs through Apr 30 with a 7 days/week, night shift from 10:00pm to 8:00am.

You will help create a cozy, home‑like environment, assist families with everyday tasks, teach life skills, and track progress. Bilingual candidates are encouraged; prior experience with low income populations or mental

Qualifications

• Bilingual candidates encouraged to apply.
• Experience working with people living on a low income, or affected by mental health issues and/or addiction.
• Proficiency across verbal and written communication, collaboration, organization, and use of computer and technology.

Responsibilities

• Help create a cozy, home-like environment where everyone feels cared for.
• Support families by assisting with everyday tasks, teaching life skills, and offering guidance.
• Write simple notes to track the progress of each family.
• Attend team meetings to share ideas and learn from others.
• Make sure the shelter's rules are followed to keep everyone safe and on track.

Skills

Verbal communication

Written communication

Collaboration

Organization

Technology usage

Job description

ServiceNet is hiring a Shelter Counselor in Pittsfield, MA to help families feel safe and supported while pursuing permanent housing. The position supports the warming center reopening on Nov 15 and runs through Apr 30 with a 7 days/week, night shift from 10:00pm to 8:00am.

You will help create a cozy, home‑like environment, assist families with everyday tasks, teach life skills, and track progress. Bilingual candidates are encouraged; prior experience with low income populations or mental