Night Patient Services Coordinator

University of Maryland Medical System; Baltimore (MD); On-site; USD 18,000 - 25,000; Full time

Job summary

University of Maryland Medical System is seeking a Night Shift Receptionist to provide customer-oriented reception and information services for patients, visitors, and staff. You will coordinate messages, maintain patient records, and support EMR processes, ensuring confidentiality and accurate information flow.

The role requires a high school diploma or GED and at least six months of general office experience; healthcare environment experience is preferred.

Qualifications

• High School diploma or equivalency (GED).
• Six months general office experience; healthcare setting preferred.
• Experience in patient care or service setting is preferred.

Responsibilities

• Provide a customer-oriented reception and information service for patients and visitors.
• Coordinate messages and information to and from patients and care providers.
• Maintain confidentiality and integrity of patient records and information.
• Use automated systems to access and manage clinical information.
• Coordinate patient appointments and transportation and routing of information.
• Provide clerical support activities (typing, filing, photocopying, mailing, census reconciliation).
• Support electronic medical record processes and related duties as needed.

Skills

Customer service

Verbal communication

Phone etiquette

Organization

Multitasking

Medical terminology

Education

High School diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

University of Maryland Medical System is seeking a Night Shift Receptionist to provide customer-oriented reception and information services for patients, visitors, and staff. You will coordinate messages, maintain patient records, and support EMR processes, ensuring confidentiality and accurate information flow.

The role requires a high school diploma or GED and at least six months of general office experience; healthcare environment experience is preferred.