Front Office Lead: Patient Services & Scheduling

University of Maryland Medical System; Bryans Road (MD); On-site; USD 26,174 - 34,440; Full time

Job summary

University of Maryland Medical System is seeking an experienced medical front office specialist to handle receptionist duties, scheduling, registrations, copay collections, and basic coding review support. The role includes ensuring accurate patient information and coordinating with providers to keep schedules populated.

The position requires a High School Diploma or GED and at least four years of front-desk experience in a healthcare setting, with certification in scheduling/registration

Qualifications

• High School Diploma or GED required.
• Four (4) years of front-desk and customer-related experience in healthcare preferred.

Responsibilities

• Receives and screens visitors and telephone calls; provides information in person and over the phone.
• Calls patients to verify appointments and maintains appointment calendars.
• Registers patients and collects co-pays and other payments; enters demographic and insurance information.
• Schedules physician visits and manages referrals; coordinates with clinical staff as needed.
• Maintains and reconciles cash and charges; prepares deposits and end-of-day closure.

Job description

University of Maryland Medical System is seeking an experienced medical front office specialist to handle receptionist duties, scheduling, registrations, copay collections, and basic coding review support. The role includes ensuring accurate patient information and coordinating with providers to keep schedules populated.

The position requires a High School Diploma or GED and at least four years of front-desk experience in a healthcare setting, with certification in scheduling/registration