Patient Access Navigator & Registration Specialist

University of Maryland Medical System; Cambridge (MD); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Shift Differentials

Job summary

University of Maryland Medical System's UM Shore Medical Center Cambridge seeks a Patient Access Representative I, PRN, rotating. You will perform scheduling, registration, pre-admission processing and ADT functions across clinics, ensuring accurate data entry and patient flow in a busy hospital environment.

The role requires high school diploma; preferred certifications (AAHAM/NAHAM) and 1 year in clerical or customer service roles, preferably in healthcare.

Qualifications

• High school diploma or equivalent required.
• Preferred certifications (AAHAM/NAHAM) are a plus.
• 1 year of clerical/customer service experience, healthcare setting preferred.

Responsibilities

• First point of contact for patients and visitors, delivering customer service in a patient-focused environment.
• Assist with scheduling, registration, pre-admission processing, and ADT functions.
• Obtain demographics, verify insurance, provide cost estimates, and collect co-pays.

Skills

Customer service

Data entry

Phone communication

Education

High school diploma

Tools

Epic

Job description

University of Maryland Medical System's UM Shore Medical Center Cambridge seeks a Patient Access Representative I, PRN, rotating. You will perform scheduling, registration, pre-admission processing and ADT functions across clinics, ensuring accurate data entry and patient flow in a busy hospital environment.

The role requires high school diploma; preferred certifications (AAHAM/NAHAM) and 1 year in clerical or customer service roles, preferably in healthcare.