Night Patient Access Specialist II: Scheduling & Billing

Memorial Hermann; Houston (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Memorial Hermann is seeking a Patient Access Specialist to support scheduling and billing activities. The role ensures medical necessity compliance, collects demographics and insurance information, and maintains accurate records for patients and guarantors.

Shifts are night hours, with responsibilities spanning from appointment scheduling to posting payments and communicating with physicians and office staff.

Qualifications

• Two years of experience in hospital or customer service required.
• Ability to multi-task across multiple systems and tasks.
• Proficient typing and keyboarding skills essential.

Responsibilities

• Schedule patient appointments in the system accurately and timely.
• Verify eligibility and collect necessary information from patients.
• Post payments and generate receipts in the billing system.
• Explain forms and obtain signatures from patients or guarantors.
• Maintain compliant data and professional communication with patients and staff.

Skills

Customer service

Multi-tasking

Typing / keyboarding

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a Patient Access Specialist to support scheduling and billing activities. The role ensures medical necessity compliance, collects demographics and insurance information, and maintains accurate records for patients and guarantors.

Shifts are night hours, with responsibilities spanning from appointment scheduling to posting payments and communicating with physicians and office staff.