Patient Access & Scheduling Specialist II

Memorial Hermann Medical Group; Texas; On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hermann is seeking a skilled Patient Access Scheduler to coordinate patient appointments, verify medical necessity, and post payments. This role works Monday–Friday, 7:00 AM to 4:30 PM, within a hospital setting, and requires accurate data entry and strong customer service.

Candidates should have at least two years in a hospital or customer service environment. The position emphasizes accuracy, compliance, and compassionate patient interactions as part of Memorial Hermann’s commitment

Qualifications

• Education: High School Diploma or GED preferred.
• Two years of experience in a hospital or customer service setting.
• Ability to multi-task and proficient typing/keyboard skills.

Responsibilities

• Schedules patient appointments and enters required information in the computer system.
• Obtains demographic, insurance and financial information from patient or guarantor.
• Verifies insurance eligibility and benefits; ensures required notifications and authorizations.
• Posts payments in the computer system and generates receipts.
• Communicates effectively with patients, families, physicians, and staff.

Skills

Typing

Multi-tasking

Customer service

Education

High School Diploma or GED

Tools

Computer systems

Job description

Memorial Hermann is seeking a skilled Patient Access Scheduler to coordinate patient appointments, verify medical necessity, and post payments. This role works Monday–Friday, 7:00 AM to 4:30 PM, within a hospital setting, and requires accurate data entry and strong customer service.

Candidates should have at least two years in a hospital or customer service environment. The position emphasizes accuracy, compliance, and compassionate patient interactions as part of Memorial Hermann’s commitment