Patient Access Specialist II (Scheduling & Eligibility)

Memorial Hermann Medical Group; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Memorial Hermann is seeking a Patient Access professional to schedule patient appointments, verify eligibility, and post payments. The role requires accurate data entry, excellent customer service, and the ability to manage multiple tasks in a fast-paced hospital setting.

The position works Monday through Friday, 8:00 AM to 5:00 PM, and emphasizes compassionate, personalized experiences while ensuring compliance and efficiency in a supportive team environment.

Qualifications

• High School Diploma or GED preferred.
• No license or certification required.
• Two years of experience in a hospital or customer service setting.

Responsibilities

• Schedules patient appointments and enters information in the computer system accurately and timely.
• Obtains demographic, insurance, and financial information from patients or guarantors.
• Verifies insurance eligibility and benefits and ensures notifications and authorizations are completed within deadlines.
• Posts payments in the system and generates patient receipts.
• Communicates professionally with patients, families and healthcare staff.

Skills

Customer service

Multi-tasking

Typing

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a Patient Access professional to schedule patient appointments, verify eligibility, and post payments. The role requires accurate data entry, excellent customer service, and the ability to manage multiple tasks in a fast-paced hospital setting.

The position works Monday through Friday, 8:00 AM to 5:00 PM, and emphasizes compassionate, personalized experiences while ensuring compliance and efficiency in a supportive team environment.