Patient Access Specialist II: Scheduling & Payments

Memorial Hermann; Cypress (TX); Sur place; USD 38 000 - 48 000; Plein temps

Résumé du poste

Memorial Hermann in Texas is hiring a Patient Access Specialist responsible for scheduling patient appointments, verifying eligibility and posting payments. The role requires accurate data entry, excellent communication with patients and staff, and adherence to medical necessity requirements.

The ideal candidate has at least two years of hospital or customer service experience, strong typing skills, and the ability to multitask in a fast-paced environment while delivering compassionate service

Qualifications

• Minimum of two years' experience in a hospital or customer service setting.
• Proficient typing/keyboarding skills.
• Ability to multi-task and manage multiple duties.

Responsabilités

• Schedule patient appointments and enter data accurately in the system.
• Verify demographic, insurance and financial information and document it.
• Explain forms to patients or guarantors and obtain signatures.
• Ensure medical necessity compliance by obtaining required data and signatures.
• Collect patient liability, discuss payment options and set up payment arrangements.
• Verify insurance eligibility and benefits; ensure required notifications are completed.
• Post payments and generate patient receipts in the system.
• Communicate professionally with physicians, staff and patients; maintain documentation.
• Follow Memorial Hermann policies and maintain time and supply management.
• Support department goals and serve as a resource to less experienced staff.
• Other duties as assigned.

Connaissances

Two years of hospital/customer service

Typing skills

Multi-tasking

Formation

High School Diploma or GED

Description du poste

Memorial Hermann in Texas is hiring a Patient Access Specialist responsible for scheduling patient appointments, verifying eligibility and posting payments. The role requires accurate data entry, excellent communication with patients and staff, and adherence to medical necessity requirements.

The ideal candidate has at least two years of hospital or customer service experience, strong typing skills, and the ability to multitask in a fast-paced environment while delivering compassionate service