Patient Access & Scheduling Specialist II

Memorial Hermann Medical Group; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Memorial Hermann is seeking an experienced Patient Access Scheduler to ensure accurate appointment scheduling, verify eligibility, and post payments. The role requires strong data entry, attention to detail, and ability to explain forms to patients, while maintaining compliance and compassionate service.

In this position you will interact with patients, families, and billing teams to support efficient care delivery and timely financial processing, contributing to Memorial Hermann's mission of

Qualifications

• Education: High School Diploma or GED preferred.
• Experience / Knowledge / Skills: Two (2) years of experience in a hospital or customer service setting.
• Ability to multi-task and Proficient typing/keyboarding skills.

Responsibilities

• Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
• Obtains demographic, insurance and financial information from patient or guarantor.
• Enters information in computer system with a high degree of accuracy.
• Explains all required forms to the patient or guarantor and obtains the necessary signatures.
• Ensures medical necessity compliance by obtaining necessary data and signatures.

Skills

Multi-tasking

Typing

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking an experienced Patient Access Scheduler to ensure accurate appointment scheduling, verify eligibility, and post payments. The role requires strong data entry, attention to detail, and ability to explain forms to patients, while maintaining compliance and compassionate service.

In this position you will interact with patients, families, and billing teams to support efficient care delivery and timely financial processing, contributing to Memorial Hermann's mission of