Patient Access Specialist II: Scheduling & Payments

Memorial Hermann Medical Group; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

Memorial Hermann is seeking a detail-oriented Patient Access Scheduler to coordinate patient appointments, verify eligibility, and post payments within our hospital system. You will collect demographics and insurance information, ensure medical necessity compliance, and communicate clearly with patients and care teams to support accurate, timely billing and a high standard of patient service.

The role emphasizes accurate data entry, compliance, patient communication, and collaboration with

Qualifications

• High School Diploma or GED preferred.
• Two years of experience in a hospital or customer service setting.
• Ability to multi-task.
• Proficient typing and keyboard skills.

Responsibilities

• Schedules patient appointments and enters data accurately.
• Obtains demographics, insurance and financial information from patients.
• Enters information in the system with high accuracy.
• Explains forms and obtains required signatures.
• Ensures medical necessity compliance and required documentation.
• Collects patient liability, sets up payment arrangements.
• Verifies insurance eligibility and benefits.
• Posts payments and issues receipts.
• Communicates with care teams and patients professionally.
• Maintains documentation and adheres to policies.
• Supports department goals and ongoing education.

Skills

Customer service

Multi-tasking

Typing/keyboard skills

Education

High School Diploma or GED

Job description

Memorial Hermann is seeking a detail-oriented Patient Access Scheduler to coordinate patient appointments, verify eligibility, and post payments within our hospital system. You will collect demographics and insurance information, ensure medical necessity compliance, and communicate clearly with patients and care teams to support accurate, timely billing and a high standard of patient service.

The role emphasizes accurate data entry, compliance, patient communication, and collaboration with