Patient Access & Scheduling Specialist II

Memorial Hermann; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Memorial Hermann in Houston, TX is seeking a detail-oriented Patient Access Specialist to schedule patient appointments, verify eligibility and medical necessity, and post payments in the computer system.

The ideal candidate will have strong multi-tasking and data-entry skills, excellent typing, and the ability to communicate clearly with patients, providers and insurers to ensure accurate and timely patient access.

Qualifications

• 2+ years of experience in a hospital or customer service setting.
• Ability to multi-task effectively.
• Proficient typing/keyboard skills.

Responsibilities

• Schedules patient appointments and enters required information in the computer system with accuracy.
• Obtains demographic, insurance and financial information from patients and guarantors; enters data precisely.
• Explains required forms to patients and guarantors and obtains signatures.
• Ensures medical necessity compliance by obtaining necessary data and communications.
• Posts payments in the system and generates patient receipts.
• Monitors, resolves, and documents patient account issues.
• Communicates professionally with Physicians, nursing units, offices, insurers and patients; maintains thorough documentation.

Skills

Experience in hospital/customer care

Multi-tasking

Typing/keyboarding

Education

High School Diploma or GED

Job description

Memorial Hermann in Houston, TX is seeking a detail-oriented Patient Access Specialist to schedule patient appointments, verify eligibility and medical necessity, and post payments in the computer system.

The ideal candidate will have strong multi-tasking and data-entry skills, excellent typing, and the ability to communicate clearly with patients, providers and insurers to ensure accurate and timely patient access.