Night Parking & PARCS Operations Attendant II

Norfolk International; Norfolk, Northern (VA, KY); Hybrid; USD 49,000 - 69,000; Full time

Job summary

Norfolk Airport Authority in Norfolk, VA seeks a Landside Attendant II to remotely monitor and operate the Parking Access and Revenue Control System (PARCS) and support Landside Operations. The role delivers customer service to airport patrons and partners while patrolling facilities and curbside to report issues to supervision.

The position is full-time (40 hours) on a night shift from 10:05 PM to 6:05 AM with rotating days off; training will begin prior to start date.

Qualifications

• High school diploma or equivalent required.
• Six months’ experience with automated PARCS or strong tech aptitude.
• Proven customer service and ability to work independently.

Responsibilities

• Remotely monitor PARCS and support Landside Operations.
• Provide exceptional customer service to airport patrons.
• Patrol parking facilities and curbside areas and report issues to supervisor.
• Assist patrons with parking equipment and information.
• Maintain professional appearance and adhere to policies.

Skills

Customer service

Multi-tasking

English communication

Computer systems operation

Education

High school diploma

Tools

PARCS system

Job description

Norfolk Airport Authority in Norfolk, VA seeks a Landside Attendant II to remotely monitor and operate the Parking Access and Revenue Control System (PARCS) and support Landside Operations. The role delivers customer service to airport patrons and partners while patrolling facilities and curbside to report issues to supervision.

The position is full-time (40 hours) on a night shift from 10:05 PM to 6:05 AM with rotating days off; training will begin prior to start date.