Park Operations & Guest Services Attendant

NOVA Parks; Lorton (VA); On-site; USD 18,000 - 23,000; Full time

Job summary

NOVA Parks is seeking a dependable Attendant to support park operations and maintenance. You will register users, collect fees, operate cash registers, and assist with food/beverage service while ensuring safety and cleanliness across facilities.

Role requires friendly public interaction, basic computer know-how, and willingness to perform custodial tasks. Flexibility for varied hours, weekends, and holidays is essential.

Qualifications

• Ability to communicate effectively and courteously with the public.
• Ability to operate cash registers and handle cash accurately.
• Working knowledge of computers.
• Ability to learn the operation of the facility and to obtain a working knowledge of NOVA Parks.
• Strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending, and working in tiring and uncomfortable positions.
• Ability to perform a variety of duties including custodial tasks.
• Availability to work a variable work schedule, which may include early and late hours, and weekends and holidays.
• Required to purchase and wear standard uniform.
• Specialized duties and assignments related to a facility may require special training and/or certifications.

Responsibilities

• Assists with operation of facility by registering users, collecting fees, operating cash registers and issuing fee receipt tickets; selling merchandise and preparing and/or serving food and beverages; maintaining shelf stock of supplies, dispensing of equipment, which may include lifting of heavy objects, and providing instructions on use.
• Assists with public relations by greeting park visitors, handling inquiries, and providing information and assistance, and informing patrons of rules and regulations.
• Assists with maintenance of facilities by maintaining a clean work area, providing general care of equipment, materials, and grounds, which may include the use of lawnmowers, leaf blowers, and string trimmers, picking up ground trash, weeding, landscaping beds, cleaning of restrooms, and performing manual labor and related duties as assigned.
• Answers telephone and directs inquiries.
• Attends and participates in staff meetings and in-service training.
• Reports unsafe conditions, matters of theft, or illegal action to the Manager on Duty.
• Carries out additional duties as assigned by the Admissions or Concessions Supervisor, Pool Manager, and/or Park Specialist.

Skills

Cash handling

Customer service

Computer literacy

Learning NOVA Parks operations

Tools

Cash registers

Job description

NOVA Parks is seeking a dependable Attendant to support park operations and maintenance. You will register users, collect fees, operate cash registers, and assist with food/beverage service while ensuring safety and cleanliness across facilities.

Role requires friendly public interaction, basic computer know-how, and willingness to perform custodial tasks. Flexibility for varied hours, weekends, and holidays is essential.