Night-Shift Remote Parking & Guest Services Pro

Norfolk Airport Authority; Norfolk (VA); On-site; USD 49,000 - 69,000; Full time

Job summary

Norfolk Airport Authority is seeking a Landside Attendant II (N) in Norfolk, VA. This role primarily monitors and operates the PARCS system and provides support to Landside Operations and other Authority personnel, while delivering exceptional customer service at parking facilities.

The position requires a HS diploma, six months’ experience with automated parking systems or strong technical aptitude, and the ability to multitask.

Qualifications

• High school diploma or equivalent required.
• Six months’ experience with automated Parking Access and Revenue Control Systems or strong technical aptitude.
• Ability to multi-task and provide excellent customer service in a fast-paced environment.

Responsibilities

• Monitor and operate the Parking Access and Revenue Control System (PARCS).
• Provide operational support to Landside Operations and other Authority personnel.
• Deliver exceptional customer service at parking facilities and report issues to the Shift Supervisor.

Skills

Customer service

Multi-tasking

English proficiency

Problem solving

Education

High school graduate or equivalent

Tools

PARCS system

Job description

Norfolk Airport Authority is seeking a Landside Attendant II (N) in Norfolk, VA. This role primarily monitors and operates the PARCS system and provides support to Landside Operations and other Authority personnel, while delivering exceptional customer service at parking facilities.

The position requires a HS diploma, six months’ experience with automated parking systems or strong technical aptitude, and the ability to multitask.