Night Operations Lead (Front & Back End)

Lowe's; Gainesville (FL); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Lowe's in Gainesville is seeking a Front-End Department Supervisor to lead daily operations and deliver exceptional customer service in a store environment. The role involves supervising front-end activities, staffing, payroll closeouts, and collaboration with back-end and night teams to maintain safe, organized operations.

The supervisor will empower staff, provide ongoing coaching, and address associate relations concerns while supporting cross-functional partners to meet store objectives.

Responsabilidades

• Team Leadership: assigns staff to activities and ensures coverage to meet customer demands across the department
• Participate in interviews and provide input into associate selection decisions
• Connects with the team daily to understand challenges and elevate issues
• Provide open feedback and coaching; partner with ASM for formal disciplinary actions
• Encourage sharing ideas to deliver outstanding customer service and support activities
• Empower others to make decisions with guidance as needed
• Provide recognition for goals and effective behaviors, growth and development
• Identify associate relations concerns and escalate to senior management or HR
• Front-End Department Supervisor: drive efficiencies in front-end operations (checkouts, returns, overrides, audits, PUIS Desk) and ensure service quality
• Back-End and Night Operations Supervisor: drive efficiencies in back-end operations (receiving, stocking, freight flow, delivery staging) and maintain floor readiness

Descripción del empleo

Lowe's in Gainesville is seeking a Front-End Department Supervisor to lead daily operations and deliver exceptional customer service in a store environment. The role involves supervising front-end activities, staffing, payroll closeouts, and collaboration with back-end and night teams to maintain safe, organized operations.

The supervisor will empower staff, provide ongoing coaching, and address associate relations concerns while supporting cross-functional partners to meet store objectives.