Night Member Services & Front Desk Lead

Sun Tan City - Metallic Tan; Clarksville (IN); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and …

Exclusive Discounts at Outside Retaile

Free Work Shirt options yearly.

Job summary

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to provide a superior level of customer service to members, prospective members and guests. You will also be responsible for closing that day’s shift for the business day and ensuring a smooth handoff to the next shift.

The position requires greeting members, handling front desk duties, processing sign-ups, tours, and updating member accounts, with a strong emphasis on punctuality, reliability and professional

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Must be 18+ and have HS diploma/GED.
• Willing to work 3rd shift.
• Positive attitude and reliability.
• Excellent interpersonal and problem-solving skills.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones, check in members, sign up new members, and give tours.
• Assist in updating member accounts.
• Respond to questions and escalate to management when needed.
• Close the shift and prepare the bank deposit.
• Maintain club neatness and cleanliness.

Skills

Customer service

Basic computer skills

Punctual & reliable

Positive attitude

Education

High School diploma/GED

Job description

Planet Fitness is seeking an Overnight Closer (Member Services Representative) to provide a superior level of customer service to members, prospective members and guests. You will also be responsible for closing that day’s shift for the business day and ensuring a smooth handoff to the next shift.

The position requires greeting members, handling front desk duties, processing sign-ups, tours, and updating member accounts, with a strong emphasis on punctuality, reliability and professional