Night-Shift Member Services Pro — Close & Delight Members

Sun Tan City - Metallic Tan; Clarksville (IN); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Advancement opportunities

Health Insurance options

Life Insurance & Disability Coverage

Paid Time Off

Flexible Scheduling

401(k) with Company Match

Daily Pay Options

Employee Discounts

Professional Development

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

Wellness Reimbursement

Exclusive Discounts

Job summary

Planet Fitness is seeking an Overnight Closer to ensure a welcoming, efficient front desk experience for members and guests. You will handle sign-ups, tours, account updates and daily shift closings, delivering fast, friendly service in a busy club environment.

The role requires a positive attitude, reliability, and strong communication skills, with the ability to work 3rd shift and maintain a neat, safe club environment.

Qualifications

• Customer service background preferred.
• Basic computer proficiency and data entry skills.
• Passion for fitness and health.
• Upbeat, positive attitude and reliability.
• Excellent listening, empathy and problem-solving abilities.

Responsibilities

• Greet members and guests, delivering exceptional service.
• Answer phones, assist callers, check members in, and sign up new members.
• Provide tours and assist with account updates as needed.
• Address questions and concerns promptly and escalate when necessary.
• Maintain cleanliness and close the shift for the day.

Skills

Customer service

Computer proficiency

Fitness interest

Positive attitude

Reliability

Communication skills

Empathy

Diplomacy

Age requirement met

Education

High School diploma or GED

Job description

Planet Fitness is seeking an Overnight Closer to ensure a welcoming, efficient front desk experience for members and guests. You will handle sign-ups, tours, account updates and daily shift closings, delivering fast, friendly service in a busy club environment.

The role requires a positive attitude, reliability, and strong communication skills, with the ability to work 3rd shift and maintain a neat, safe club environment.