Night Manager & Front Desk Auditor

MOBILE HOME 2 SUITES; Mobile (AL); Presencial; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Paid vacation time

Hotel discounts

Employee Assistance Program

Paid training

Medical/Dental/Vision Insurance

Supplemental Insurance Available

Free Teladoc

Resumo da oferta

A & R Hospitality Group is seeking a Night Manager to run the hotel front desk, ensuring outstanding guest service and a positive atmosphere. From greeting guests to processing reservations and handling inquiries, you will perform nightly audits and support brand standards across properties.

The Night Manager will maintain professional appearance, resolve guest issues promptly, and assist in other departments as needed, while upholding confidentiality and security of guest information.

Qualificações

• Experience working at a hotel front desk or night audit is preferred.
• Ability to greet and assist guests professionally and efficiently.
• Strong communication and multitasking skills in a fast-paced environment.

Responsabilidades

• Greet and check in arriving guests and handle guest inquiries.
• Process reservations for same-day or future arrivals.
• Answer phone calls and respond to guest requests with a positive attitude.
• Perform nightly audit tasks in the front desk system according to brand standards.

Conhecimentos

Customer service

Front desk operations

Reservations handling

Conflict resolution

Descrição da oferta de emprego

A & R Hospitality Group is seeking a Night Manager to run the hotel front desk, ensuring outstanding guest service and a positive atmosphere. From greeting guests to processing reservations and handling inquiries, you will perform nightly audits and support brand standards across properties.

The Night Manager will maintain professional appearance, resolve guest issues promptly, and assist in other departments as needed, while upholding confidentiality and security of guest information.