Night Front Desk & Audit Specialist

RAI Management & Hospitality; Fredericksburg (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

RAI Management & Hospitality is looking for a Night Auditor / Front Desk Associate to represent the hotel to guests at various stages of their stay. The role involves managing front desk operations, booking reservations, greeting guests, and ensuring customer satisfaction.

The ideal candidate should possess strong telephone and hospitality skills, be detail-oriented, and able to work independently under pressure. This position is critical for maintaining hotel integrity during night hours.

Qualifications

• Must be attentive to details.
• Be timely in all communications and requests.
• Produce high-quality work that is error-free.

Responsibilities

• Operate the front desk while providing hotel services.
• Book guest reservations accurately.
• Greet guests with a friendly welcome.
• Handle cash and credit card transactions securely.
• Manage front desk activity during the night.

Skills

Strong telephone skills

Excellent hospitality skills

Strong problem-solving skills

Attention to detail

Ability to handle pressure

Ability to work independently

Job description

RAI Management & Hospitality is looking for a Night Auditor / Front Desk Associate to represent the hotel to guests at various stages of their stay. The role involves managing front desk operations, booking reservations, greeting guests, and ensuring customer satisfaction.

The ideal candidate should possess strong telephone and hospitality skills, be detail-oriented, and able to work independently under pressure. This position is critical for maintaining hotel integrity during night hours.